Privacy Policy

Effective Date: 1^st Feb 2024

Thank you for choosing Heliconia Solution Pvt. Ltd. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you interact with our website, services, and products. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1.1. Information You Provide

We may collect personal information that you voluntarily provide to us when you interact with our services, such as your name, email address, phone number, and other contact details.

1.2. Automatically Collected Information

We may automatically collect certain information about your device and usage patterns when you access our website or use our services. This may include your IP address, browser type, operating system, and browsing behavior.

Use of Information

2.1. To Provide and Improve Our Services

We use the information collected to deliver, maintain, and improve our services, personalize your experience, and respond to your inquiries and requests.

2.2. Communication

We may use your contact information to communicate with you about our services, updates, promotions, and important notices. You can opt out of receiving these communications at any time.

Information Sharing and Disclosure

3.1. Third-Party Service Providers

We may engage third-party service providers to assist us in delivering our services or to perform certain functions on our behalf. These providers may have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2. Legal Compliance

We may disclose your information in response to a valid legal request, to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety as required or permitted by law.

Data Security

4.1. Security Measures

We implement reasonable security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

5.1. Access and Update

You have the right to access and update the personal information that we hold. You may do so by contacting us directly.

5.2. Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Children's Privacy

6.1. Our services are not directed to individuals under the age of 13

We do not knowingly collect personal information from children under 13 years of age. If you become aware that a child under 13 has provided us with personal information, please contact us, and we will take steps to remove such information and terminate the child's account.

Changes to this Privacy Policy

7.1. We reserve the right to update or modify this Privacy Policy

at any time without prior notice. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

Contact Us

8.1. If you have any questions, concerns, or complaints

Regarding this Privacy Policy or our practices concerning your information, please contact us on our contact page.