There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. – Sam Walton

Providing excellent customer service is the aim for every company, but balancing best services to each customer is not a easy task. Mismanagement in customer relationship management is the major reason of failure for many company. What ever may your sales strategy Odoo has

Every good company wants to provide excellent customer service, but it’s not always easy to balance that with other business needs and goals.

The customer is the boss in any company. The customer can fire everybody in the company from the Top to Bottom, simply by spending his money somewhere else. Building the best relationship by providing excellent customer service is the aim for every company, but balancing best services to each customer is not an easy task. Keep tracking of the buying pattern and other customer information is the biggest challenge for entrepreneurs without any software help. Odoo robustness has proven the great result in all this task based on our past experience.

Majority Mismanagement in customer relationship management occurs in focusing on the new customer and delighting the existing customers. In case of finding and attracting new customers, such activities undertaken that increase the brand presence and Online Acquisition. Activities include content marketing, search engine optimization, and banner advertising while sales teams use email templates for prospecting or cold calling.

For the case of delighting, existing customer past data plays a very crucial role. It helps to build the best relationship by serving what customer needs.

Odoo CRM and Sales integration having all things you need for both the above case we discussed. From automated mail campaign for lead generation to qualifying the Lead, and after-sales services.

Empower your Lead Nurturing with email marketing / Empower your lead generation with eMail marketing

Odoo CRM Provides the very easy and user-friendly interface for creating the and email campaigns and built templates.

Lead generation is the schedule Automatic email campaign

If you’re like most businesses, you will be solely focusing on the first one – Finding and attracting new customers. In order to reach new customers, marketing will focus on activities that include content marketing, search engine optimization, and banner advertising while sales teams use email templates for prospecting or cold calling.

It’s not a bad thing to focus on new customers; it’s just that it’s really expensive and the most difficult of all three. In this blog post, we will explain how you can grow sales and revenue by using customer data to increase the average order value and the number of purchases from your customers.

Every good company wants to provide excellent customer service, but it’s not always easy to balance that with other business needs and goals.

how you can grow sales and revenue by using customer data to increase the average order value and the number of purchases from your customers.